Last Updated: December 1, 2022
This Cookie Statement describes how the “Litmos Websites” (the websites hosted at pages on the following domain: www.litmos.com) uses cookies and similar technologies to collect and store information when you visit the Litmos Websites.
What are cookies and similar technologies?
Cookies are small files placed on your device (computer, tablet or smartphone). When you access a website, a cookie is placed on your device and it will send information to the party that placed the cookie.
There are other technologies that perform a similar function to cookies. These include web beacons, clear gifs, and social plug-ins. These are often used in conjunction with cookies to help a website owner understand its users better. When Litmos sends you newsletters or other messages, Litmos uses these technologies so that Litmos can track email open and click rates. In order to determine a user’s ability to receive HTML e-mail in addition to whether or not an e-mail has been opened, Litmos includes a “web beacon” in the majority of HTML e-mail messages Litmos sends. A web beacon (a small .gif image) is activated when an HTML e-mail is opened via a request for the image on our servers. This capability helps Litmos send e-mail in a format that users can read and enables Litmos to track the aggregate number of e-mails opened. The web beacon does not collect any personal data.
What are first party cookies?
Litmos’ website has first party cookies and Litmos sometimes allows third parties to place cookies on your device. The difference between a first party cookie and a third-party cookie relates to who places the cookie on your device. First party cookies are cookies that are specific to the website.
These cookies enable Litmos to operate an efficient service and to track patterns of user behavior to Litmos’ website.
What are third party cookies?
Third party cookies are placed on your device by a third party (i.e., not by Litmos). While Litmos allows third parties to access Litmos’s website to place a third-party cookie on your device, Litmos does not retain control over the information supplied by the cookies, nor does Litmos retain access to this information. This information is controlled wholly by that third party according to the respective privacy policy of the third party. For more information about these cookies, please click the “Cookie Preferences” link in the footer of the webpage.
What is a session and what is a persistent cookie?
Our websites may place session and persistent cookies on your device. Whereas the difference between a first party and third-party cookie relates to the party controlling the initial placement of the cookie on your device, the difference between a session and a persistent cookie relates to the length of time the cookie lasts. Session cookies are cookies that typically last for as long as you are using your browser, or browser session. When you end your browser session, the cookie expires. Persistent cookies, as the name implies, are persistent and will last after you close your browser. This allows for quicker and often more convenient access to our website.
What cookies are used on Litmos websites?
Litmos wants you to be in a position to make an informed decision for or against the use of cookies which are not strictly necessary for the website’s technical features. If you elect to reject cookies used for advertising, you will be shown advertising that is less targeted to your interests. This will still allow you to use all of the functionality of the website.
Litmos differentiates between Required Cookies that are absolutely necessary for the website’s technical features, Functional Cookies that allow Litmos to analyze the site usage, and Advertising Cookies that are used by advertising companies to serve ads relevant to your interests.
Required Cookies
Required Cookies are required to enable core site functionality. These cookies allow Litmos to provide you a secure log-in and to remember your log-in details, to establish and maintain your shopping cart, and to make sure the website looks consistent.
Functional Cookies
Functional Cookies allow Litmos to analyze site usage so it can measure and improve its performance. These cookies collect information on how a website is used – for example, which pages a visitor opens most frequently and whether they receive error messages from a page. These cookies do not save any information that permits identification of the user. The collected information will be aggregated and thus will be analyzed in a non-attributable way to a specific user. These cookies are used exclusively to improve the performance of a website and thus the user experience.
Advertising Cookies
Advertising Cookies are used by advertising companies to serve ads that are relevant to your interests. These Cookies allow you to share pages with social networks and to post comments. Further, to serve ads relevant to your interests.
What first party cookies are on the Litmos Websites?
Required cookies
| Name | Purpose | Persistent | Lifespan |
|---|---|---|---|
| geoCode | Used to display the website in different languages. | Yes | 3 months |
| course_results_layout | Used to display the course pages in different layouts. | N | Session |
Functional cookies
| Name | Purpose | Persistent | Lifespan |
|---|---|---|---|
| None | n/a | n/a | n/a |
What third party cookies are on the Litmos Websites?
For more information about these cookies, please click the “Cookie Preferences” link in the footer of the webpage.
How can you manage and delete cookies?
Litmos provides you with the option to adjust your preferences for Functional and Advertising Cookies when such cookies are placed on your device by the website. In such a case, you can access preferences at any time by clicking on the “Cookie Preferences” link in the footer of the webpage.
You can also block and delete cookies by changing your browser settings. To manage cookies using your browser settings, most browsers allow you to refuse or accept all cookies or only to accept certain types of cookies. The process for the management and deletion of cookies can be found in the help function integrated in your browser.
If you wish to limit the use of cookies, you may not be able to use all the interactive functions of our
website.
What are social plug-ins?
A social plug-in embedded on a website allows you to share content on a third party social media provider’s website. You can recognize social plug-ins as buttons displayed on website pages that feature the logo of the social media provider; e.g., for the Facebook page plug-in, you can recognize the button by a white “f” on a black background.
Litmos does not have influence or control over the processing of personal data on the social media provider’s website, and the social plug-in remains active until you deactivate it or delete your cookies. Please refer to the privacy and cookie statement or policy of the respective social media provider for more information about the social media provider’s data protection and privacy policies.
On which legal basis does Litmos makes social plug-ins available?
Litmos uses social plug-ins on its websites on the basis of its legitimate interest to make Litmos visible on social media pursuant to Article 6 (1) lit. f DSGVO or the applicable national law.
How do social plug-ins on Litmos websites work?
If you see one of the social plug-ins and you want to use one of these social plug-ins, click on the respective social plug-in to establish a direct connection to the server of the respective social media provider and you will be redirected to that social media provider’s website.
If you have a user account on the social media provider and are logged in at the time you activate the social plug-in, the social media provider can associate your visit to Litmos’ websites with your user account. In this situation, data transmissions can also take place that are initiated and controlled by the respective social media provider. Your connection to a social media provider, the data transfers taking place between the network and your system, and your interactions on that platform are governed solely by the privacy and cookie statement or policy of that social media provider. Personal data may also reach providers in countries outside the European Economic Area that may not guarantee an “adequate level of protection” for the processing of personal data in accordance with EU standards. If you do not want to share any data with the social media provider in connection with a Litmos website, do not click on the social media plug-in on Litmos’s website.
