Litmos Services
From implementation to optimization and expansion, Litmos Services support your training program success.
Litmos Services provide guidance and support for:
Implementation & enablement
Workflow integration & reporting
Content & data migration
Admin training & support
Implementation Packages
Litmos’ Professional Services team brings decades of experience to every engagement to ensure optimal time to value for your Litmos project. Whether you are a new or existing customer, Litmos Services can help you reach your training goals.
Quick Start
A Litmos customer enablement manager works with your admin to ensure core fundamentals of your implementation are following best practices.
Core
A Litmos customer enablement manager will partner with your team on best practices for configuration and provide guidance on set up of your learning experience.
Premier
A Litmos customer enablement manager acts as an extension of your own team to customize scope and deliverables, provide API integration support, data migration services, and custom branding and UI development. The Premier package is comprised of the most common requests from Litmos customers during their implementation.
Platinum
A Litmos customer enablement manager provides turnkey project management, build and handover services, course migration, in addition to training services: LMS admin training, train-the-trainer, and reporting training. This service also includes all services within Quick Start and Premier implementation and a customer engagement manager.
Subscription Services
Need additional admin resources? Need technical support? Litmos Subscription Services are designed to support you and your training program success.
Technical Account Management (TAM)
Your Litmos TAM subscription provides timely guidance, resources, and best practices, customized release notes, health checks, and more.
LMS Admin Service
Let our LMS admin support you! We serve as an extension of your team, handling LMS admin tasks, including course and learner maintenance, reporting, account settings, and more.
Training Services
Our goal is to make sure your training initiatives meet your business goals! From training the trainer, to re-enablement for a project, Litmos is here to help.
Admin Training 1:1
Reporting Training
1:1 for reporting, including creation of reports.
Retrain 1:1
for retraining a training group or LMS admin.
Train the Trainer
Restart Enablement Project
Restart the customer enablement project or begin a secondary enablement project.
Custom Training
You define the scope and the training program based on your unique needs. This can be one-on-one, or one-to-many.
L&D Mastery Services
New to L&D and training? Or just struggling on where to start? Let Litmos support you by bridging the knowledge gaps no matter what LMS you use! We provide a hybrid learning model that enables LMS Admins or those new to LMS administration to harness various learning modalities tailored to specific needs.
The core of the mastery service is the Litmos L&D Playbook which covers:
- core concepts of L&D and L&D strategy
- how to build effective training programs
- best practices of L&D and training programs
- how to create your L&D roadmap and implement it
- how to work through your own analysis, design, launch and measurement
- how to measure the success of your program and more
L&D Mastery Foundation
- L&D Playbook
- 30-minute consultation with a Litmos L&D expert
L&D Mastery Premier
- L&D Playbook
- 3 ILT sessions
- 2 Litmos L&D SME check-ins
L&D Mastery Platinum
- L&D Playbook
- 3 ILT sessions
- 2 Litmos L&D SME check-ins
- QuickStart implementation package
- 3-day workshop
Sample agenda for 3-day workshop:
Workshop 1:
- Section 1 – Foundations for Success
- Section 2 – Creating Impact with L&D
Workshop 2:
- Section 1 – Let’s Build Your L&D Roadmap
- Section 2 – Creating an Implementation Plan
Workshop 3:
- Section 1 – Foundations of Measurement in L&D
- Section 2 – Creating a Measurement and ROI Plan
Request more information
For more information on how Litmos Services can support your training programs,
complete the form below to contact us.
Services Checklist
| Quick Start | Core | Premier | Platinum | A la carte | |
|---|---|---|---|---|---|
| Consulting Services | + | + | + | + | + |
| General Litmos Onboard Training | + | + | + | + | + |
| Branding & UI | + | + | + | ||
| Data Migration | + | + | + | ||
| Course Migration | + | + | + | ||
| API Integrations | + | + | + | ||
| API Consulting | + | + | + | ||
| Project Management | + | + | + | ||
| Training Services | + | + | |||
| Custom Report | + | + | |||
| Technical Account Management | + | ||||
| Admin Service | + | ||||
| Re-Start Enablement | + | ||||
| L&D Mastery | + |
Scroll the table horizontally to see all the options.
Resources
Explore the extensive collection of informative help articles in our library.
Easily integrate the Litmos API with your systems for workforce automation.
Get quick answers to your questions and concerns in the customer portal.
“Not just a great LMS, but also a great team behind the product.”
Our road to becoming a customer was a long process, and everyone involved on the Litmos team from account management to customer support, were flexible, adaptable, and respectful of our internal goals, process, and timeline.
Theresa S.
National Marketing Rep
