Customer Experience (CX) is a critical facet of your customer care. Your brand wants to make the experience of interacting with your product as smooth and pleasant for your customers as it possibly can be. Your CX team shoulders that responsibility. They nurture the customer through their post-sales journey, they... more
Your partners are critical to the success of your company’s extended enterprise. They do more than sell or re-sell a product or service — to your customers, they are the face of your brand. According to a recent study, deals close about 46% faster and are 53% more likely to... more
Salespeople are active. They’re active in their jobs, and they are active learners. However, sales training itself tends to be very theoretical. What sales teams often need is a real-life approach to sales, and a chance to apply the skills they’re learning. Using technology to train your sales team can... more
